Frequently Asked Questions

Everything you need to know about bringing Baltic elegance into your home.

Where are your home products manufactured?

Most of our products are ethically sourced and handcrafted by artisans across the Baltic region, including Lithuania, Latvia, and Estonia, focusing on sustainable wood and linen.

How long does shipping take for furniture and decor?

Standard shipping typically takes 5-10 business days. For larger furniture items, delivery may take 14-21 days depending on your location and the specific artisan's lead time.

What is your return policy for home goods?

We offer a 30-day return policy for most unused items in their original packaging. Please note that custom-made furniture or personalized decor pieces are non-refundable.

Do you offer international shipping?

Yes, Baltic Shop ships worldwide. Shipping costs and delivery timelines are calculated at checkout based on the weight of the items and the destination country.

Are your wooden products treated with chemicals?

We prioritize health and sustainability. Our wooden items are finished with natural oils, waxes, or water-based lacquers that are non-toxic and eco-friendly.

How can I track my order?

Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal.